DWHS Inc. | Acceptable Use Policy and Terms Of Service Agreement (Updated 01-02-2011)
Agreeing to our web hosting Acceptable Use Policy and Terms of Service is mandatory for Hosting signing up or using our services. Please make sure you read everything. The following rules apply to sites you host with our web hosting
Acceptable Use Policy
During the term of its agreement with our web hosting, the customer must ensure that the use of any resource offered to the customer or owned or controlled by our web hosting ("Service") conforms with our web hosting's then current Acceptable Use Policy ("AUP"). DWHS web hosting may modify, without prior notice, the AUP as DWHS web hosting deems appropriate; such modified AUP is effective upon posting on our web hosting's website.
You are responsible for your sites and all sites that you host to be in accordance with all rules on this page. Misuse by you may result in actions on your account, including removal from the host without a refund.
The Service must not be used to publish, post, distribute or otherwise disseminate unlawful material or information including, but not limited to: threatening, harassing, defamatory, obscene, or fraudulent information and materials, or proprietary, copyrighted, or otherwise intellectually protected information and materials for which Customer does not have authorization or authority to possess or distribute. The Service must not be used to request unlawful services or materials. The Service must not be used for activities DWHS web hosting deems to impact its customers or its ability to deliver services to its customers. Such activities may include, but are not limited to:
Intellectual Property Infringement
Any activity infringing on the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, and patents.
Sending unsolicited commercial bulk email ("UCE"), news postings or chain letters; advertising transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate sending UCE; use of web pages that allow "spam"ing (known as "ghost sites") that directly or indirectly refers to domains or IP addresses hosted by DWHS web hosting. DWHS web hosting reserves the right to determine in its sole discretion what constitutes UCE based on the information available. Sending any email to purchased lists or lists obtained by any other method (such as harvesting) is not acceptable. Customers may only send email to recipients who have joined mailing lists directly from their site.
Maintaining an Open Email Relay
Allowing email to be sent through Customer's system by a third party (i.e. neither to nor from Customer or Customer's accounts).
Using a false identity; using pyramid/ponzi scheme; storage or transmission of any intentionally incorrect data or packet.
Virus, Worm, or Trojan horse program distribution
The deliberate transmission of computer viruses, worms or trojan software.
Denial of Service
Using any technique to intentionally degrade or disable the delivery of any legitimate data.
Glutting of servers
Oversized storage of any files that would be unreasonably large (ie. making a zip file filled with text files just to pad the size). Again, your web space is not for data back up. It is only for hosting real sites.
Attempting to gain unauthorized entry to any site or network, or any network or host scanning, probing, monitoring or other information gathering associated with such activity; using the Service to guess passwords.
Customer may not run any program or script on the server that runs constantly or 'listens' on ports unless provided in the control panel. This includes applications associated with chat services.
Inappropriate postings to newsgroups, chat rooms, electronic bulletin boards and any other public forum on, or using, the Service.
We do not allow
Spam Mailers, Xrumer, Torrents, Link blasters, or Overloading site scrapers, maybe one or two per day max.
Customers sending bulk email must provide recipients with an easy and effective mechanism for removal from bulk email list. Customer must include the source of the addressee's address in each bulk email message.
Sites may not use extreme unwarranted CPU usage. This includes usage of "heavy" scripts or Flash/shockwave files. By heavy we mean oversized without cause, to the point where most users would be unable to view them in a reasonable amount of time. This can also be caused by over used cron jobs and scripts not set up correctly. If sites do reach the level of a overload the site may experience downtime while the server stabilizes.
Customer may not resell the Service or any portion of the service unless under a Reseller or Dedicated plan.
Customer is responsible for protecting passwords and for any authorized or unauthorized use.
Customer may not with out permission have sound/video files in any format (MP3, ASX, ASF, RA, RAM , QTV) due to the high rate of illegal transfer of copy written material.
Customer agrees to provide appropriate protection to prevent minors (persons under 18 years of age) from accessing any unsuitable material that Customer publishes via any Service.
Customer is responsible for all content or information residing on, or obtained, or transmitted via, the Service, regardless of whether such use is by Customer.
File repository /Dump Sites
Customer may not use disk space as a file repository, or dump site. This includes but is not limited too; warez, serialz, sound files, applications, zip files. This includes using the space in order to store content used on other sites (remote linking) . Examples of this would be using the web space to store images for auction descriptions, flash or any other files used on another site but stored on our server.
Free Email / Hosting Sites
We do not permit the free giving of POP email accounts or the issuing of free hosting. This includes near free (1 penny per year for instance).
Facilitating AUP Violation
Customer activity that facilitates the violation of this AUP by any party constitutes a violation of this AUP by Customer.
Violation of the AUP may subject Customer to international, federal, and/or state civil and/or criminal liability, including without limitation, Ohio Business & Professional Code. DWHS web hosting reserves the right in its sole discretion and without prior notice to suspend and/or terminate Customer's access to the Service at any time for violating this AUP. DWHS web hosting also reserves the right to suspend, filter or block, and/or terminate Customer's access if Customer's account is being used to exploit or attack the Service or the networks of others. If Customer's account has been compromised and attempts to reach Customer and/or to have Customer repair a breach of security fail, DWHS web hosting reserves the right to suspend or terminate Customer's service. If Customer's access is suspended or terminated, DWHS web hosting, in its sole discretion, may refuse to accept all new e-mail sent to the terminated e-mail address and delete Customer's data stored on Service. DWHS web hosting will fully cooperate with law enforcement authorities in the detection and prosecution of illegal activity.
Violation of Rules
Breaking any of these aforementioned rules may result in immediate account suspension with out refund, as well as criminal prosecution where deemed necessary.
Cancellation for Shared, VDedicated, Reseller, and ECommerce.
You can cancel anytime by simply using our support desk in your control panel here https://dwhs.net/secure/ or using our contact desk here https://dwhs.net/help/support/newpticket.php?lang=en we do require the first four and last four of the card on file and the main domain name used for the account to authorize the cancellation.
Cancellations over the telephone and informal email are not accepted.
Cancellation for Dedicated Servers.
We require two weeks notice to cancel a Dedicated server, this so we can stop the software license that is paid in advanced for the server and help resell the server quickly.
Cancellations over the telephone and informal email are not accepted.
LIMITATION OF LIABILITY: DWHS web hosting (DWHS web hosting) shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from servers going off-line or being unavailable for any reason whatsoever. Further, DWHS web hosting (DWHS web hosting) shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of DWHS web hosting (DWHS web hosting) servers. All damages shall be limited to the immediate termination of service. DWHS web hosting (DWHS web hosting) shall be the sole arbiter of what is and is not a violation of these acceptable use policies. DWHS web hosting (DWHS web hosting) reserves the right to terminate an account at any time and for any reason that causes harm to any customer's web sites. DWHS web hosting (DWHS web hosting ) reserves the right to delete all content and files upon termination. DWHS web hosting (DWHS web hosting) reserves the right to withhold any pre-paid funds for any site removed for violations of these policies. DWHS web hosting (DWHS web hosting) reserves the right to refuse, cancel, or suspend service at our sole discretion. DWHS web hosting (DWHS web hosting) reserves the right to change these Policies without prior notice or warning. Non-enforcement of any part of these Policies does not constitute consent.