Root Directory vs. WWW Directory
All domains hosted by DWHS Web Hosting have a unique username and password when accessing the server via FTP. Each hosted domain and virtualhost has an individual WWW Directory within the Root Directory for the account. FTP programs will log the user into the Root Directory unless you specify otherwise. When in the Root Directory, the WWW Directories is listed and usually accessible simply by clicking on the folder. Whenever uploading files, make certain they are being uploaded to the WWW Directory and not the Root Directory.

Default Page
The default page for your site must be named index.html, index.htm, index.php, and index.cgi. However, the DWHS Web Hosting servers will only default to the index.htm page if there is no index.html page already in that WWW Directory. This is important to note because the Under Construction page which DWHS Web Hosting places on all newly hosted sites is an index.html file. If your default page is index.htm you must make certain to delete the index.html file already in the WWW Directory.

Firewall
If a computer is behind a firewall, connecting via FTP may require adjusting certain settings on your FTP program. Though these settings may be found in different areas of the program, generally the way to connect via FTP from behind a firewall is to set the program to Passive mode. In addition, many programs have an option to Enable Firewall Access.

Using Common FTP Programs:

• FileZilla (recommended)

http://filezilla-project.org/

FileZilla is a free robust email client that is easy to use, very fast, and effective.

There is a great tutorial on it here: FileZilla Tutorial

Download Here: FileZilla

• CUTEFTP

http://www.cuteftp.com
Choose Site Manager from the File menu. Choose which folder you would like the Site Profile to be in (possibly in the General FTP Sites folder) and click on the New button. Next fill in the following fields:

Label: Whatever you want to name the site profile

FTP Host Address: yourdomainname.com

FTP site User Name: Your DWHS Web Hosting username

FTP site Password: Your DWHS Web Hosting password

FTP site Port Connection: 21

Set the Login Type to Normal

Then click on Connect.

Once you are logged in, the left window is the Local Window and the right window is the Remote Window. In the Remote Window, you will be logged into the Home Directory; open up the Domain Directory to which you want to upload your site. Then, choose the files in the Local Window you want to upload and click and drag them to the Remote Window.

The next time you need to upload to that site, simply choose Site Manager from the File menu and click on the Site Profile and click Connect.

If you are behind a firewall, you may need change the settings. Choose Settings from the Edit menu. Double click on Connection and then click on Firewall. Check the Enable Firewall Access and PASV mode boxes. This should allow you to upload from behind a firewall

• WS_FTP

http://www.ipswitch.com/
Upon opening WS_FTP the Session Properties window will pop up. If you have entered the information prior to this session, simply choose the Profile Name of the site you wish to use. If you have not already entered the site you are uploading to, click the New button to clear the fields and then enter the following:

Profile Name: Enter your domain name here

Host Name/Address: Enter your domain name here

Host Type: Automatic Detection

User ID: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

If you are located behind a firewall or gateway, you may need to alter the settings to allow for Passive transfers. To do this, click on the Advanced tab and check the box next to Passive Transfer.

Next, click OK to log in.

The window on the left is the local listing and the window on the right is the remote listing. To upload files, simply highlight the files to transfer and either click and drag them from the local to the remote window or click the arrow button between the windows

• DREAMWEAVER

http://macromedia.com/software/dreamweaver/
When starting a new site, simply go to the Site pull-down menu and choose New Site. If resetting the FTP information on an existing site, choose Define Sites from the same pull-down menu and click on the site you wish to set up.

Choose Remote Info from the Category list and in the pull-down Access Menu choose FTP. Then fill in the following fields as such:

FTP Host: yourdomainname.com

Host Directory: /www/

Login: your DWHS Web Hosting username

Password: your DWHS Web Hosting password

When you want to upload your site, simply choose the Connect to Remote Host icon (it looks like 2 wires plugged together) on the toolbar of the Site Window. Then, copy your files from the Local Folder to the Remote Site

• FRONTPAGE 98 2000 & 2002

From the File Menu choose Publish Web. In the field: Specify the location to publish you web to: yourdomainname.com

Then click Publish

Next fill in the fields:

Name: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Then click OK

When the site is finished uploading, simply click Done.

Note for uploading a site for the first time: If the default page for your web is called “index.htm” the following question will be prompted: “The file ‘index.html’ exists on the destination server but does not exist in the current Web. Would you like Frontpage to remove it?” Click on the Yes button. This is because our default under construction page is called index.html and our servers look for index.html file before an index.htm file and if both are on the server our under construction page will still show for your site

• CUPERTINO

http://www.5star-shareware.com/Internet/FTP-Archie/cupertino.html
Using Cupertino is great if you have many different sites you want to keep login information stored for:

From the File menu choose New FTP Site or click on the small computer icon. First uncheck the “Use Anonymous Login” to open up the username and password fields. For the Label field, you can use whatever you want; this is simply to reference the site in Cupertino. For the other fields:

Host Address: yourdomainname.com

User ID: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Port: 21

Login Directory: /www/

Then click OK to save the information.

To log in, simply double click the Site Label you want to log into in the left window. Any folders or files you have in that directory will appear in the right window.

Now at the top of the left window are your local drives. Find the folder for the files you wish to upload and double click on that. Now all the folders and files will appear in the right window. Choose the folders and files you wish to upload from the right window, and click and drag them to the Site Label in the left window to which you are uploading

• FTP VOYAGER

http://www.ftpvoyager.com
Click on Connect Icon and the FTP Site Profile Manager will pop up.

Next click New Site and, in the fields to the right of the manager, fill in the following information:

Name: Use whatever you want; this is simply to reference the site in FTP Voyager

Description: Again, simply used as a reference in FTP Voyager…you can even leave it blank

FTP Site: yourdomainname.com

Default Directory: /www/

Make sure the Anonymous Login is unchecked

User ID: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Then click Connect.

Once connected, simply click and drag the files from the Local (bottom) Window to the Remote (top) Window.

Note: Once you have created a site in the FTP Site Profile Manager, the next time you want to upload to it simply click Connect Icon and in the manager double click on the site with which you need to connect.

• Netscape 3.x-4.x

http://www.netscape.com
Using Netscape to upload is pretty simple. In the address bar type ftp://username:Password@yourdomainname.com This will log you into the Home Directory. From here, click on the Domain Directory to which you want to upload. Once in the Domain Directory, you can upload either by clicking and dragging the files from a folder on your computer into the Domain Directory, or by going to the File pull down menu and choosing Upload File. Choose the files you wish to upload and click on Open.

* At this time there is no upload feature on Netscape 6.

• Internet Explorer

http://www.microsoft.com
Using Internet Explorer to upload is easy. In the address bar type ftp://username:Password@yourdomainname.com This will log you into the Home Directory. From here open the folder for the Domain Directory to which you want to upload. Once in the Domain Directory, simply click and drag the files from your computer into the Domain Directory

MACINTOSH

• FETCH

http://www.fetchsoftworks.com
Fill in the fields with the following information:

Host: yourdomainname.com

User ID: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Directory: /www/

Then click OK and you’re logged in.

Once you’re logged in, you can upload by clicking and dragging files from the desktop or any open folders into the Fetch Window; or, using the “Put File” button

ANARCHIE

After launching Anarchie choose Get from the File menu. In the following window fill in the following fields:

Server: yourdomainname.com

Path: yourdomainname.com

Username: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Then click on List or click Save first to save your settings for future use. Once you’re logged in you can click and drag files from the desktop or any open folders into the Anarchie Window

TRANSMIT

http://www.panic.com/transmit/index.html

Upon launching Transmit fill in the following fields:

Address: yourdomainname.com

Username: Your DWHS Web Hosting username

Password: Your DWHS Web Hosting password

Directory: /www/

Then click on Connect.

Once you have logged in, the window will be split in two; the left being the Local Window, and the right being the Remote Window. To upload your files, simply double click or click and drag the files from the Local Folder across to the Remote Folder or even click and drag files from the desktop or any open folders