DWHS offers a full service SSL installation process for our customers. To get SSL now all you have to do is a pay a one time fee of $40 and we will take care of the rest. Once you pay via Paypal or the card on file with us you then just fill out this simple form: https://dwhs.net/ssl/

Keep in mind to have SSL you need a dedicated IP which costs $15 to set up and $2 a month.

We will do everything else from there.

What is SSL?

SSL add the “s” in https which means the information on this website is encrypted and cannot be seen by monitoring efforts. This of it this way when you use a ISP (internet service provider) all the information you get and send to the internet they can monitor. But if you have SSL on the website all they will see when you visit this website is jumbled code.

What is it used for?

SSL is generally used for taking credit cards but also can be used for email and anytime you have sensitive information being sent.

Can I add SSL myself?

Of course lots of services offer this like www.sslca.com and www.ezdomainname.com. Our $40 service is just to make it more simple to do.

We had a customer today put in a ticket about a SSL browser error when connecting to their cpanel.

I am unable to access the cPanel section of the website. When I try it says: Secure Connection Failed 12.123.123.123:2083 uses an invalid security certificate.

The certificate is not trusted because it is self signed.
The certificate is only valid for dwhs211.dwhs.net

(Error code: sec_error_untrusted_issuer)

* This could be a problem with the server\’s configuration, or it could be someone trying to impersonate the server.

* If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Then it asks me to add an exception, but when I did it said: \”This site attempts to identify itself with invalid information\”

Fixing this

First to fix this just go to the bottom of the of the page where you will see a option that says:  Add an exception

Just click that and authorize all requests.

The Reason

We sign our own certs so the browser does not know who has made the cert and gives this error. Our self signed certs are just as secure as any other and work exactly the same. We just do not pay the browser companies to approve our self signed certs because we know they are trusted. Browser companies make their money when people register their SSL certs through them. We do this for all billing connections but for your control panel access it is not needed and you can trust our certs completely.

Basically to not get this error you need to pay to register your SSL with companies like the SSLCA who in turn register the SSL certificate with the browser companies like IE, Firefox, Opera,and Chrome.

This gives confidence to the customer that the SSL cert is safe. If you do not know or trust the company it does mean that the SSL company has verified to some extent that the company is real for you.

More information can be found here: What is SSL? | SSL Wiki